Privacy Policy
Last Updated: October 2025
University Assignment Help respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how we protect it.
Information We Collect
When you use our website or contact us, we may collect:
- Name
- Email address
- Phone number
- Assignment requirements
- Uploaded documents
- Payment information (processed securely through payment providers)
- Website usage information
- IP address
- Browser and device information
We only collect information necessary to provide our services and improve user experience.
How We Use Your Information
Your information may be used to:
- Respond to enquiries
- Provide quotations
- Deliver requested services
- Communicate project updates
- Process payments
- Improve our website
- Prevent fraud
- Comply with legal obligations
We do not sell, rent, or trade personal information.
Confidentiality
All assignment instructions, uploaded files, communications, and personal information are treated as confidential.
We implement reasonable technical and organisational measures to protect your information against unauthorised access, disclosure, alteration, or loss.
Payment Security
Payments are processed through trusted third-party payment providers including Stripe and Razorpay.
We do not store complete debit card or credit card information on our servers.
Cookies
Our website may use cookies to:
- Improve website functionality
- Remember preferences
- Analyse website traffic
- Enhance user experience
Users can disable cookies through their browser settings.
Third-Party Services
Our website may use services such as:
- Google Analytics
- Google Search Console
- Payment gateways
- Live chat services
These providers process information according to their own privacy policies.
Data Retention
Information is retained only for as long as necessary to:
- Complete requested services
- Meet legal obligations
- Resolve disputes
- Improve customer support
Your Rights
Depending on applicable laws, you may request to:
- Access your personal information
- Correct inaccurate information
- Delete your personal information
- Restrict processing
- Withdraw consent where applicable
Requests can be submitted using our contact information.
Children's Privacy
Our services are intended for university students and individuals aged 18 years or older. We do not knowingly collect information from children.
Policy Updates
This Privacy Policy may be updated periodically. Continued use of our website indicates acceptance of any revised version.